Talk to Hookie
Every contact is by email; there is no ticket form or chat widget. For how something works, the documentation is usually faster, and status explains how to check whether Hookie is receiving and delivering.
Support
Help with the product, a delivery that is not arriving, or anything that looks wrong on Hookie's side. Include your workspace, the endpoint or destination, and when it happened.
Security
Report a vulnerability or suspected unauthorized access to your account. See responsible disclosure on the security page before you test anything.
Privacy
Requests about your personal data, deleting your personal account, or a Data Processing Agreement.
Billing
Invoices, refunds and payment questions. Write from the address on your account, and before opening a dispute with your bank.
Abuse
Report Hookie being used to send spam, malware or anything else the Acceptable Use Policy forbids.
Who operates Hookie
Hookie is operated by Brady Cusack, the "we" of the Terms of Use and the Privacy Policy. Postal mail:
Brady Cusack1606 Headway Circle STE 9318
Austin, TX 78754