Use cases

Use Cases

Concrete event pipelines you can stand up in an afternoon — lead intake with AI qualification, support ticket triage, billing lifecycle, and product-led onboarding.

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Four pipelines, each written end to end: what arrives, what Hookie does with it, what your own service receives, and where Hookie stops.

That last part is the one worth reading before you build anything. Hookie delivers a signed event over HTTPS. A destination can carry its own headers, an API key and a JSON body template, so a plain notice can go straight to Slack or Datadog. Anything that needs judgement or your credentials — writing to your CRM, updating a ticket, deciding whether to email — is your service's job, and the destination points at it.

What they have in common

The raw body is kept firstStored verbatim in submissions before any rule runs, so a routing change cannot retroactively lose what already arrived.
Datasets are just namesA dataset exists the moment a record is routed into it. There is nothing to create and no migration to run.
Delivery is signed and retriedHMAC-SHA256 over timestamp and body, retried for about a day (8 attempts), then dead-lettered — and replayable once you have fixed whatever was broken.
Everything is visible afterwardsThe submission, the records, the workflow instance with its per-step log, and the delivery with your service's status code, latency and response body.